It’s not just a matter of requesting the three IP addresses that are included with the $99/month plan. Adding the IP address to the server is in fact pretty easy.  There is a button for it in the upper-right hand corner of Godaddy management interface and when I requested them, Godaddy added the new IP [...]

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I was worried about disrupting an active install of SQL server and wasn’t sure where the installation file was for the management studio on the disk. Many other blogs, help files, and forums said to look in a Tools folder of the installation disk.  No such luck for me.  The company I’m working at is [...]

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If you’ve Googled but found no useful information other than to delete the program folder, here is the trick. The entry to remove it from Add/Remove Programs (or Programs and Features in Windows 7) doesn’t start with Red Alert or EA. Look under C for Command & Conquer Red Alert 3. Additionally, you will want [...]

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I play flash games on facebook and sometimes review browser-based web games.  I watch Hulu.  Primarily I have been using these flash apps within the Firefox browser. I noticed a few months back (and consistently thereafter) that the performance of these flash applications was unruly — as in they would slow to a crawl, animations [...]

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My cousin installed a game on her new copy of Windows 7, 64 bit edition and her son’s favorite game refused to play on it. They spent some hours trying to get it to operate without much luck. I’m mentioning this  because I’ve seen time and time again the issue of a problem being solved [...]

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Issue: A drop down menu only displays sub-menus on the page it links to. Solution: If there are no JavaScript errors and the arrow next to the drop down menu is  not displaying except for the page that menu item directs to, be sure to visit the menu section in the Drupal settings and check [...]

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The single most annoying part of being an information technologist is struggling over where to draw the line when it comes to customers who are trying to get their technology needs met either for the absolute cheapest price by questioning you to death or asking you questions that are outside of what you do for [...]

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Do you support customers over the phone and want to quickly find out which option to have them click without remote access? Here is the first in a series of interactive screenshots to help technical phone support operators get a few clicks ahead of their customers. Norton 360 Screenshots

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Getawayfun.com is live. The site features great finds in the Bristol, Cape Cod, and the surrounding areas for use in help planning local and semi-distant excursions.  At the time of launch there are not many articles, but there are many in the works. The site is based on the WordPress Blogging platform, resplendent in a [...]

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After installing OpenOffice and pinning a few of the apps to the top of the start menu I noticed there is an arrow next to each of the applications which shows recent documents opened by the program. But after creating many documents, only one or two of these documents were shown.  While they were available [...]

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